1.0staginghttps://upstreamworks.com/wprich600338<blockquote class="wp-embedded-content" data-secret="oDtyMdc6jS"><a href="https://upstreamworks.com/wp/unified-digital-conversations-and-customer-experience/">Podcast – Unified Digital Conversations and Customer Experience</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://upstreamworks.com/wp/unified-digital-conversations-and-customer-experience/embed/#?secret=oDtyMdc6jS" width="600" height="338" title="“Podcast – Unified Digital Conversations and Customer Experience” — staging" data-secret="oDtyMdc6jS" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://upstreamworks.com/wp/wp-includes/js/wp-embed.min.js /* ]]> */ </script> [vc_row][vc_column][vc_column_text] Podcast – Unified Digital Conversations and Customer Experience [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”7/12″][vc_raw_html]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[/vc_raw_html][/vc_column][vc_column width=”5/12″][vc_column_text]Providing customers with convenience and consistency is key to earning their business and long-term loyalty to your brand.  More than this, the conversational experiences you provide can be the competitive differentiator that sets your business apart and positions you for success. In this podcast, Rob McDougall, CEO of Upstream Works discusses  with Doug Green of Telecom Reseller, ways in which organizations can use customer engagement strategies to differentiate their brand – including the effective use of emerging channels, AI and machine learning.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1560783443002{margin-top: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner content_placement=”middle”][vc_column_inner width=”2/3″ css=”.vc_custom_1557862924215{margin-left: px !important;}”][vc_column_text css=”.vc_custom_1560783460858{margin-top: -20px !important;}”] At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us.  [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_btn title=”CONTACT US TO LEARN MORE” style=”outline” shape=”square” color=”primary” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fupstreamworks.com%2Fwp%2Fabout-us%2Fcontact-us%2F|||”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]