1.0staginghttps://upstreamworks.com/wprich600338<blockquote class="wp-embedded-content" data-secret="nqDTMsKOh1"><a href="https://upstreamworks.com/wp/integration-is-key/">Podcast – Integration is Key to Optimizing CX for Cisco Contact Centers</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://upstreamworks.com/wp/integration-is-key/embed/#?secret=nqDTMsKOh1" width="600" height="338" title="“Podcast – Integration is Key to Optimizing CX for Cisco Contact Centers” — staging" data-secret="nqDTMsKOh1" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://upstreamworks.com/wp/wp-includes/js/wp-embed.min.js /* ]]> */ </script> [vc_row][vc_column][vc_column_text] Podcast – Integration is Key to Optimizing CX for Cisco Contact Centers [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”7/12″][vc_raw_html]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[/vc_raw_html][/vc_column][vc_column width=”5/12″][vc_column_text]Upstream Works President and CEO Rob McDougall discusses with Doug Green of Telecom Reseller, strategies for how to integrate the key databases, channels, and applications that are core to designing and executing a customer experience strategy that is both achievable and drives real business value.  Learn how Upstream Works for Finesse can help with its API Integration Model that enables solution flexibility and customized integrations.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1560782645736{margin-top: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner content_placement=”middle”][vc_column_inner width=”2/3″ css=”.vc_custom_1557862924215{margin-left: px !important;}”][vc_column_text css=”.vc_custom_1560782682646{margin-top: -20px !important;}”] At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us.  [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_btn title=”CONTACT US TO LEARN MORE” style=”outline” shape=”square” color=”primary” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fupstreamworks.com%2Fwp%2Fabout-us%2Fcontact-us%2F|||”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]