Upstream Works Omni AI Hub

AI-Powered Efficiency with a Human Touch

Upstream Works Omni AI Hub

Upstream Works Omni AI Hub is a centralized framework and suite of AI orchestration capabilities that allow on-premise and cloud contact centers to operationalize their choice of AI, accelerate innovation, and enable contact center automation. Omni AI Hub powers virtual customer self-service and real-time agent assistance and features AI flexibility, AI Messaging Link, Agent Assist, Assist Knowledge, and Performance Analytics.

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Contact us to learn more about our advanced AI and omnichannel solutions for on-premise and cloud contact centers.

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