Demo Spotlight – Enhanced Agent Desktop for Better Productivity

The first episode in the Demo Spotlight explores the Upstream Works for Finesse (UWF) enhanced Agent Desktop, which empowers agents with consistent management of all interactions on any channel. It also provides full visibility to all CX journeys across the enterprise, increasing productivity and customer satisfaction.

Experience UWF first-hand and learn from our Solutions Architects on how our Agent Desktop enables digital transformation and streamlines agents’ workdays.

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At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us. 

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