Upstream Works for Finesse Single Agent Desktop for a Personalized Omnichannel CX

Upstream Works for Finesse (UWF) Omnichannel Single Agent Desktop for personalized, seamless customer engagement.

The UWF Single Agent Desktop delivers on the omnichannel promise with productivity tools and context-data for all customer journeys.

At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us.